Frequently Asked Questions
Find answers regarding airport meet & greet, payment methods, flight tracking, and border crossing logistics.
How does airport pick-up work at Queen Alia International Airport (QAIA)?
Your chauffeur monitors your flight status live. Upon landing, your driver awaits inside the arrivals hall holding a personalized name board, assists with your luggage, and escorts you directly to your executive vehicle.
Where will my chauffeur meet me at QAIA Airport?
Your driver will meet you inside the arrivals hall of QAIA terminal immediately after you clear customs and retrieve your luggage.
What happens if my incoming flight to Amman is delayed or arrives early?
We monitor flight radars in real time. Pickup schedules adjust automatically to your actual arrival time with zero extra wait charges.
Can I book a direct airport transfer from QAIA to Petra or the Dead Sea?
Yes. Passenger Limo provides direct executive transfers from QAIA to Dead Sea resorts (~60 mins), Petra (~2.5 hours), Aqaba, and Wadi Rum without requiring city stops.
Do you arrange transfers to the King Hussein Bridge (Allenby Border)?
Yes. We specialize in private executive transfers to and from both the VIP Terminal and Main Passenger Terminal at the King Hussein Bridge.
Which border crossings in Jordan do you cover?
We cover all major border terminals: King Hussein Bridge (Allenby), Sheikh Hussein Border (North Crossing near Irbid), and Wadi Araba Border (South Crossing near Aqaba).
Can Passenger Limo guarantee border clearance processing times?
Border processing times are governed by border control authorities. Our chauffeurs coordinate timing and logistics directly with your schedule to ensure smooth onward travel.
How do I request or confirm a private chauffeur booking?
You can submit a booking request online through our multi-step form, send a message to our 24/7 WhatsApp dispatch team at +962 7 8606 0060, or email info@passengerlimo.com.
Can I book or communicate directly via WhatsApp?
Yes. Our dispatch office operates 24/7 on WhatsApp (+962 7 8606 0060) for instant route inquiries, booking requests, and flight updates.
When is my chauffeur booking confirmed?
Your booking is confirmed as soon as our dispatch team verifies vehicle availability and sends your itinerary confirmation receipt via WhatsApp or email.
What payment methods do you accept?
We accept major international credit cards, corporate bank transfers, and cash payments in JOD, USD, or EUR.
What is your cancellation and rescheduling policy?
Bookings can be canceled or rescheduled free of charge up to 12 hours prior to your scheduled pick-up time.
Which executive vehicles are available in your fleet?
Our fleet features flagship sedans (Mercedes-Benz S-Class & E-Class), luxury executive SUVs (GMC Yukon XL & Chevrolet Suburban), and executive passenger vans (Mercedes-Benz V-Class).
How many passengers and luggage items fit in your vehicles?
Our Mercedes S-Class/E-Class sedans accommodate up to 3 passengers with 2 large suitcases. Our GMC Yukon XL SUVs and Mercedes V-Class vans accommodate up to 6 passengers with 6 large suitcases.
Do you provide corporate accounts and monthly billing in Amman?
Yes. We offer dedicated corporate account management and flexible monthly invoicing for registered enterprises, diplomatic missions, and luxury hotel partners.
Can I hire a private chauffeur for a full-day tour to Petra, Dead Sea, or Wadi Rum?
Yes. We offer hourly, full-day, and multi-day private retainers with professional English-speaking drivers who manage highway navigation and itineraries across Jordan.